Important Update: New Patient Portal and Service Offerings at Advanced TelePsych
We are excited to announce a significant upgrade to our patient experience at Advanced TelePsych, effective August 1, 2024. Our new patient portal, My HealthSpot through Azalea, offers a range of enhanced features and services, making it easier for you to manage your healthcare.
What’s New and Exciting:
New Patient Portal:
Easier Appointment Scheduling: Conveniently book and manage your appointments online.
Secure Messaging: Communicate securely with your healthcare team.
Access to Medical Records: View your medical history and treatment plans at any time.
Updated Consent Forms and Billing Procedures:
Automated Processes: More efficient handling of your information.
New Appointment Reminders: Receive timely reminders about your upcoming appointments.
Credit Card on File: Streamlined billing with secure storage of your payment information. (CT Medicaid patients with Husky coverage are exempt from this policy.)
Feedback Surveys:
We will now survey patients after every appointment to gather valuable feedback, helping us continuously improve our services.
New Service Offerings:
Qb Testing: We are now offering Qb Testing, a valuable tool for diagnosing and managing ADHD. This advanced technology allows for more accurate assessments and personalized treatment plans.
Expanded Neuropsychology Services: We are expanding our neuropsychology services through acquiring Northeast Neuropsychology. This collaboration enhances our ability to offer comprehensive neuropsychological assessments and specialized care for a wide range of cognitive and behavioral conditions.
Important Update: Communicating Clinical Concerns
Starting August 5, 2024, please use our secure patient portal for all clinical-related messages. Emails to info@advancedtelepsych.org regarding clinical concerns will not receive a response. Clinical concerns communicated via office calls will also be redirected to the patient portal.
Using the Patient Portal Ensures:
Secure, confidential communication.
Quick access to your medical history.
Prompt attention from the appropriate healthcare provider.
How to Use the Patient Portal:
Log in at MyHealthSpot.
Navigate to the messaging section.
Send a new message in the appropriate category.
For assistance, contact us at information@advancedtelepsych.
Why We’re Changing:
This transition to Azalea EHR and Billing is designed to provide you with a more user-friendly and efficient service experience. Our goal is to make your care smoother and more convenient, enhancing your overall well-being.
Explore Our New Services and Schedule an Appointment!
We invite you to explore our new offerings and learn more about how we can support your mental health journey. Schedule an appointment or learn more about Qb Testing and our expanded neuropsychology services here.
Need Help?
If you have any questions or need assistance with setting up your new portal account, please contact our support team at 888-344-3893 or Information@advancedtelepsych.
Thank you for being a valued patient at Advanced TelePsych. We are committed to providing you with exceptional care and are excited to continue serving you through our new and improved system.
As always, thank you for trusting us with your care!
Warm regards,
The ATP Team
